Contact information
Judy Shop. Effective 2026-09-17.
Judy Shop is an online store at judyshop.com.
1. Email
| Address | Use it for | Response |
|---|---|---|
| support@judyshop.com | Orders, delivery, returns, and anything else about a purchase | Within one business day, in English or Arabic |
| privacy@judyshop.com | Data requests — access, correction, deletion, marketing opt-out | See the Privacy Policy for the statutory timelines |
Please include your order number so we can find you on the first reply.
1b. Phone
+1 (656) 255-5553 (United States) — calls and SMS during the support hours below.
2. Support hours
Sunday to Thursday, 9:00–18:00 Asia/Dubai (GMT+4). Anything that reaches us outside those hours is answered on the next business day.
We answer by email at support@judyshop.com (fastest for anything about an order) and by phone or SMS at +1 (656) 255-5553 during the hours above. We do not have live chat.
3. Trading name and online store
Judy Shop trades online only, at judyshop.com, and is operated by Cerebra Marcom LLC, a limited liability company registered in Florida, USA. Business address: 4283 Express Lane, Suite SA20688, Sarasota, FL 34249, USA (a mailing address only; returns need a return authorization first). A return starts with a return authorization from support, which carries the correct address for your region; see the Return and Refund Policy.
