Contact us
Real people, one business day. Put your order number in the first message and we can help you twice as fast.
Phone
+1 (656) 255-5553 (United States) — calls and SMS during support hours. Email is still the fastest way to reach us about an order.
support@judyshop.com — orders, returns, sizing, anything.
privacy@judyshop.com — privacy requests and data deletion only.
Support hours
Sunday to Thursday, 09:00 – 18:00 (Asia/Dubai, GMT+4). Messages sent on Friday, Saturday or a public holiday are answered on the next working day. Email and phone are our support channels — we do not have live chat.
Response time
We reply to every email within one business day. Return requests get an RMA number in the same reply.
Who you are writing to
Judy Shop is an online store at judyshop.com, operated by Cerebra Marcom LLC, a limited liability company registered in Florida, USA, at 4283 Express Lane, Suite SA20688, Sarasota, FL 34249, USA. This is a mailing address, not a returns address: returns need a return authorization from support first. Phone +1 (656) 255-5553 during support hours; support@judyshop.com is the fastest way to reach us about an order.
Before you write, the FAQ and the shipping and returns summary answer most questions in a few lines.